UPDATE | DECEMBER 2023
We have sufficiently tested all critical software with macOS索诺玛 and feel confident fully supporting the latest operating system on all ODU-managed Macs. You can manage this update on your own, any time that is convenient to you:
- macOS索诺玛 should download automatically from the 应用程序商店. (If it doesn't, open the 应用程序商店，搜索 macOS索诺玛，并按 得到.
- Save and close any documents you have open.
- Once the download is complete, launch 自助服务 from your 应用程序s folder.
- 搜索 for or browse to the tile named 安装 MacOS Sonoma 并点击 安装.
- The computer will reboot and the update will begin.
Keep in mind: The installation process can take 30 minutes to an hour.
Remember: Before any upgrade, it is a good idea to store important files in OneDrive. (一定要检查 regulated data matrix before using cloud storage.) And if you have any issues with the upgrade, contact the ITS服务台.
常见问题
What are the new features in macOS索诺玛?
You can find a list of new features at www.苹果.com/macos/sonoma/.
我会保留我的资料吗?
是的. Please save your work prior to the upgrade and plug in your device to an outlet to ensure there are no interruptions during the upgrade
Does the upgrade delete any applications?
No, the macOS索诺玛 upgrade will not remove any applications. Older apps may prompt for incompatibility in future macOS versions. 请电子邮件 ITSHelp@toymonstertruck.com 寻求帮助.
I don’t see the 安装 MacOS Sonoma item in 自助服务.
Go to your applications folder and verify the "安装 macOS索诺玛" app is downloaded. If you don't see it, go to the 应用程序商店，搜索 macOS索诺玛，并按 得到.
“安装 macOS索诺玛” app is downloaded, but the 安装 MacOS Sonoma item is still not in 自助服务.
Your device may be incompatible with macOS索诺玛, please check your model’s compatibility at Apple’s compatibility list，bet8九州登录入口 ITSHelp@toymonstertruck.com 寻求帮助.
Apple recently released their latest major operating system upgrade, macOS索诺玛. Please do not update your Mac to Sonoma until we have time to evaluate its compatibility with ODU software, network and server infrastructure.
We will likely be ready to release Sonoma to ODU-managed machines in January 2024. If you decide to install Sonoma on your home computers, please understand that you may encounter difficulties using essential applications/services. It might be best to wait until the applications/services you use regularly are listed as "supported" in the table below. Those currently listed are a priority and more will be added as we are able to test them.
ITS works hard to ensure that Old Dominion University has a secure and reliable IT infrastructure. We must thoroughly test both Sonoma and our own technology before we can guarantee compatibility. We will update this page as more licensed software and University hardware are updated to fully support Sonoma.
应用程序/服务 支持
| 应用程序 | 支持 | 笔记 |
|---|---|---|
| 全球Protect (VPN Client) | 支持 | |
| CrowdStrike | 支持 | |
| Respondus Lockdown Browser | 支持 | |
| Adobe Creative Cloud | 支持 | |
| adobeacrobatdc | 支持 | |
| Photoshop | 支持 | |
| Lightroom经典 | 支持 | 支持 after version 13.0 |
| Office 2011 | 不支持 | |
| Office 2016 | 不支持 | |
| Office 2019 / 365 | 支持 | |
| 尾注 | 支持 | |
| MATLAB | 支持 | R2023B支持 |
| NVivo | 支持 | |
| SPSS统计 | 支持* | Please install interim fix for SPSS 29 on self service |
| Zoom桌面客户端 | 支持 | |
| Crestron AirMedia Desktop Client | 支持 | |
| Java Runtime Environment (JRE) | 支持 | |
| Java Development Kit (JDK) | 支持 | |
| AlertUS | 支持 | |
| 铬 | 支持 | |
| 火狐 | 支持 | |
| Mathematica | 支持 | v13支持.3 |